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  • Do I need to tidy my home prior to the clean?
    We do advise that clients ensure that their person or valuable belongings and documentation are tidied or stored away prior to the clean. If a client has any broken/risky objects or areas within their home, they will need to inform us and our staff of this for Health and Safety purposes.
  • Do I need to be home during the clean?
    No, you don't need to be at the property for the duration of the clean. If you're available and would like to be there during the initial cleaning, you're more than welcome. However, if you're busy or have other plans, your home is in safe hands with us.
  • Will I have the same cleaner clean my home every time?
    If you're pleased with the quality and service you received from the individual or team that cleaned your home, we will strive to provide you with the same individual/team each time, however there may be occasions where we will be unable to achieve this. You are more than welcome to contact us and confirm these details prior to your clean.
  • What areas do you service?
    We service majority of North Cork and Cork City. Most of our locations/town can be found on our "Locations" page. If you're unsure whether we'd be able to service your area, gladly send us an email and we can assist you further.
  • Do you use eco-friendly supplies?
    Yes we do. We've invested a considerable amount to ensure our cleaning supplies are environmentally friendly, so clients don't have to worry about unnecessary toxins and chemicals being in their homes or around their children.
  • Are your cleaners insured?
    Yes! All our dedicated staff members have gone through a thorough screening procedure and are fully insured, trained and Garda vetted to give you peace of mind with our cleaners in your home.
  • What services do you offer?
    We offer a wide range of Residential and Commercial Cleaning Services. To view our full list of services that we offer, please visit our ''Services'' page.
  • Do you supply all the cleaning supplies and equipment?
    Yes, we provide all of our own professional, environmentally friendly supplies for each clean. We ensure that all our staff regularly check and sanitize all supplies and equipment before and after each client visit.
  • How do I cancel a booking?
    We can easily cancel or reschedule your booking for you via email or over the phone. If you wish to cancel your appointment, you will NEED to provide more than 24 cancellation notice. If 24 hour notice is not given, you will incur 50% of the estimated or agreed cost.
  • How many cleaners will be send to clean my home?
    The amount of cleaners that will be sent to a clean will depend on the type of clean that has been requested. For example, if you're looking for 3 hour fortnightly clean, we will send out one cleaner to service your home. Whereas, if you booked a once-off Deep Clean, we would most likely send 2-3 of our cleaners out to ensure the property is services in a timely manner.
  • How do I pay for the services?
    We will send out an invoice upon the completion of your clean. We accept online payments and cash. Payment and bookings via the Website (Coming Soon)
  • What do I do if I'm not satisfied with the clean?
    If you're not 100% satisfied with the clean completed by our team of cleaners, please inform us within 24 hours of the clean to ensure that we can arrange an appointment as soon as possible to rectify these issues. Please note that we do not offer refunds or free cleans for any cleaning appointment that was not satisfactory.
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